Zappone Chrysler Jeep Dodge - Granville

Kate Herrmann

I bought a car two years ago and it ended up being defective and a lemon and very unsafe. To the point where it was almost catching fire in my garage, I reached out to Zappones and they did everything in their power to get me into a new vehicle and help me in a terrible situation. I am appreciative of all those who helped me and were patient during this long stressful process! Special thanks to Dan!

Frank hunt

Had a fantastic experience buying my vehicle from Zappone Dodge in Granville NY.  Dan, Vern, and Tyler were great to work with. It was a one-stop shop for all of my questions and made buying my 2500 Big Horn a worry-free experience. I also feel that I got an exceptional deal and was offered a high level of customer service by the entire Zappone team. I Highly recommend going to Zappone if you're in the market for a vehicle.

Melanie Johnston

We had the best sales experience at Zappone’s! We stopped in to look at some options and talk some numbers! Vern greeted us and showed us some available options for what we were looking for! We sat down and went over some numbers! Matt came out and introduced himself to us! We decided to go home and think about it! Not once did Vern or Matt make us feel pressured to make a decision and respected we wanted a night to think about it! Most car dealers pressure you to make a decision right then and there and are very pushy! Zappones definitely is not like those dealerships! The next day I reached out to Matt to talk over some numbers! We quickly agreed on the sale! Vern reached out to get the info he needed to make the pickup up process easy, & it was exactly that! We showed up at 5pm and our new jeep was shiny and ready for us! We went over some paperwork with Vern and then Tyler helped us with finalizing paperwork! It was so organized and quick! Within a half hour we were on our way with our new vehicle! Matt, Vern & Tyler were all so great to work with and making what could be a stressful day so easy for us! Thank you all so much! We love our new jeep and we highly recommend Zappone’s to anyone looking for a new vehicle!

Stacey White

Very satisfied with the customer service I received from the entire team at Zappone. They were honest and upfront about what they could and couldn’t do for me regarding price and trade, answered all of my questions, followed up with me without being pushy or overbearing and were patient with me while I made my decision. I love my Jeep Cherokee so far! Thank you to Vern, Dan, Amber, and Matt for a positive car shopping & buying experience!

Shannon Humphrey

Great customer service. He remembered when I scheduled that I preferred as early as possible and called me when someone else canceled and asked if I would like to bring vehicle in early. Pleasant to work with and used a coupon to boot!!

Zappone Chrysler Jeep Dodge - Granville

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