Baum Chevrolet Buick

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Diane Bicknell

Quick and friendly service.   No appointment required - first come, first serve.
I watched while sitting in line and some of the service workers appear to check and/or double check the work before they finish.  I appreciate that everyone in the shop appears to be happy working there and not ticked off that there is a long line of customers waiting.   The guy in the office came out with his tablet and registered everyone while waiting in line to save time.

Jason Howard

Good looking dealership. Very clean. I just stopped in to charge my rental car. They just charged me for free. Their charge station wasn't working outside so they charged me from one of their repair bays. Super nice folks. If I was in the market for a car and I lived near Clinton Illinois, I would give them first chance to sell me a car. Super clean service bay.
Thanks Baum for getting me enough juice to get to my son in Bloomington.
Decatur Illinois has nothing for charging a vehicle. So ????

Mike Oxier

I can't thank Cassie in the service department enough for helping me with the repairs to my work truck. Not only did Cassie listen to my concerns for the repairs about my work vehicle, but she was able to help me get back to work providing me with a loaner vehicle.
The best part is the loaner vehichle almost exactly what I was used to driving. Cassie has kept me in the loop on the repairs with the vehicle and makes me confident I will continue to put my trust in Baum for my service needs!

Sue Freburg

Tahler was a superstar!!! She communicated promptly, she was knowledgeable,  and she was pleasant!! Russell and the lady in finance we're both efficient and very helpful! I would drive 165 miles again to do business with Baum Chevrolet-Buick! All employees were fair and honest!!

Tony Hieronymus

Thank your  crew  in the  quick  oil change  department so much for  me, they did all the  services I  needed and I was worried about  my battery so they checked it and it  needed a new one. I didn't know that they  did  that, but the technician said they would be able to put  a new one in for me. He just called  across the street to the shop and had  it  installed in  notime. I was  so glad to get everything done  at one place by technicians so  able and  competent. I have a 2004 gmc envoy, it's not  in the  best of  shape it has over 255k miles but they  keep  it up going as best  it can. I know that I  need a different better  vehicle but I lost my wife  to  cancer in May and am myself  on disability so with bills  just  not  in the cards right now. Thank goodness for your  fine technicians for their  work and dedication. Wishing  all your staff  very happy holidays. Thank you folks!

Baum Chevrolet Buick

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