Burns Cadillac

Mindy Cogdell

Everyone one was super nice. KT started my process on the phone and kept me up-to-date on where I was at in the process. When we arrived at the dealership, KT was tied up with another customer, and Bruce was happy to step in and assist. KT would check in time to time. They worked with us on making sure our payment was in our happy spot. They had no problem with us doing a down payment like others in the past. I’m very pleased with my experience. Thank y’all for making this an easy process.

Stuart Crouch

I recently purchased a truck from this dealership. From the start you could tell they knew how to treat their customers. I called ahead of time, set up an appointment, and by the time I got there the truck was sitting up front waiting for me. Steve Carlton is one of the nicest honest sales people I've had a pleasure to deal with. He was friendly, not pushy, and knew his way around the whole process. He worked with me on a great deal and took the time to make the buying process seamless and easy.  I would recommend any on to this dealers lot they really take care of you.

Charles Miranda

I've bought both my last Escalades from Burns Chevrolet and the service I received on both were at the top of Top Notch. Both salesman I worked with were extremely knowledgeable and the finance manager made everything a breeze. Burns will continue to get my business in the future

William Yates

Just purchased a 2016 Chevy Duramax yesterday from this dealership. It could not have gone better. We were blessed with a great salesman Mr. Bruce. He worked with us, he was patient, and he never once was pushy in any way shape, or form. It was clear that he has a passion for what he does and the desire to help his customers achieve their needs/wishes. We drove all the way from Laurens, SC which is a two hour back roads drive and it was worth every minute and every bit of the gas.

Nick Haraden

Typically when buying cars at a dealership, I'm left with a bitter taste in my mouth when driving off the lot and the weeks following my purchase. I'm usually left wondering where my misstep was in the smoke and mirrors that come with dealing with salesmen and the finance managers in a typical dealership. At Burns, I can say confidently that it was the most transparent transaction I've ever had the pleasure of making when buying a car. The trade sheet was straightforward-they weren't trying to bury my negative equity in a pile of rebates that made it look better than it was-they were honest. They explained that this was what I could get for my trade. This was what they could sell the new vehicle for. These were the rebates I qualified for and this is the price. Zero pressure. They handed me back the keys to my trade while I made a decision, whereas most dealerships "hold you hostage" by keeping your keys. They even sent me copies of the deal that we were making, which is huge. Most dealerships won't let you leave with a copy of the trade sheet for fear you'll use it as leverage at another dealership. I worked with Rodney and he was great. He sent me personalized videos of vehicles, tried to find the best bang for my buck, and followed up in the week afterward to make sure I got myGM rewards added to my account. The truck was detailed on delivery, and Rodney was knowledgeable about the vehicle I was purchasing. He was able to run through all the features that mattered most, and made sure I was set up before I left the dealership. I would recommend Burns to anyone looking for a GM vehicle that doesn't want the runaround and gimmicks you get at a typical dealership.

Burns Cadillac

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