Elite Auto House

Emily

I just had the most amazing experience at this car dealership! The staff there treated me like family from the moment I walked through the door. They were so patient and understanding, taking the time to listen to my needs and help me find the perfect car. I never once felt pressured or rushed into making a decision, which made the whole process so much more enjoyable. The sales team was incredibly knowledgeable and went above and beyond to make sure I was happy with my purchase. I left the dealership feeling like I had made new friends and drove off in my new car with a huge smile on my face. I can't thank them enough for their exceptional customer service and would recommend this dealership to anyone looking for a great car-buying experience. 5 stars all the way!

Angela Upshur

I am literally at the dealership leaving a review before I drive off in my 2017 Lexus NX 200t loaded thanks to this amazing man named Johnny Dice. When I arrived I was given 5 start customer service only missing the red carpet! I was able to come in with no hassle and no sales games. Traded in my Jetta and left with my Lexus no money down!!! Igor the finance manager was also a great pleasure to work with he made my transition into my new vehicle effortless. If you are looking to have 5 start customer service and to drive away with a great vehicle that you actually want please come to Elite Auto House you will not be disappointed. P.S. Tell them Angela U. sent you enjoy your purchasing experience!

David Boyle

I'm so thankful for Frank and the rest of the team here at Elite Auto. Their professionalism, patience and enthusiasm made my first time buying a car a walk in the park. They were extremely helpful the entire time I was there and answered all my questions with great detail. If I could give these guys 6 stars instead of 5, then I would because Elite Auto is the real deal. Please consider them if you are interested in buying a car!

Parker

Working with everyone from Elite Auto House was beyond smooth. Now knowing the way that they provide service, I wouldn’t expect any less from any other dealership. Their knowledge about cars is impressive and I HIGHLY recommend anyone looking to buy a car in Philadelphia to check out what they have.
After weeks of searching online, I finally had landed on a car that had caught my eye. One day I decided to go out after work and only look at it. After walking into the dealership, I was welcomed by Frank, and he was ready to give a test drive! I was not planning on taking it out, but then I thought "Sure, why not."
The test drive was perfect. There was no push or pressure to buy that second. It was not like any service that regular car sales agents usually provide. Speaking with everyone at Elite Auto felt authentic and I never once felt misled. Frank had been able to show/tell me about EVERYTHING about the car. You name it, every single thing had been covered, from under the hood to the trunk. Not knowing my outcome that Tuesday, I was ready to make my move. Just moving to Philadelphia, I had to get my papers in order, and they held the car for me. One week later, I’m driving out of the dealership with my new Mercedes.
Even when it came to financing, they recommended I check out a bank for lower interest rates compared to their financing! That proves there’s no greed or ill intentions. They want you to be happy and enjoy your new ride.
Looking back, I wouldn’t change a thing and there’s no doubt in my mind that Elite Auto House will be my first recommendation to any friend of mine that is looking to purchase a car.

Elite Auto House

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