Jim's Motors

Artimax

Jim's motors is an incredible used car dealership that is one of those rare gems in the Phoenix area. I purchased a car from them when I was kind of desperate but only had about $10k to spend on a reliable but really nice car. Usually you can get one of those things but not both on a $10k budget! As it turns out Andy, the really awesome owner of Jim's Motors, hooked me up with a 2013 Cadillac XTS. I felt the need to put the photos of the exterior and interior on here so you can understand the types of cars he sells. I opted for the warranty on it, which covers things like oil changes, brake pads and battery replacement. I purchased that car over a year ago, and it runs as good today as when it rolled out of the showroom floor. 10 stars for Andy, Kolton and the entire Jim's Motors crew.

Jody Norcio

To be honest, my husband and I were sort of dreading purchasing a used car because we just don't really like the car-buying experience, but we were pleasantly surprised with Jim's Motors! We saw a car online and made an appointment with Scott. He was very responsive in communication, and when we arrived, he treated us well and was very genuine in our interactions. We also dealt with Andy, and both guys were awesome! They were nice, authentic and were very fair in the process. We just moved here from Tennessee, so we honestly didn't know what to expect, but Jim's Motors completely exceeded our expectations, and we are thrilled to now have a nice Lexus to drive! We highly recommend Jim's Motors to anyone looking for a good-quality car from trustworthy people. Thanks for making our day, Scott and Andy! Mike and Jody N

Ryan Giraud

I was not looking forward to buying a truck from a dealership as I have done it before and have not had great experiences. I saw a 2018 Ford F-150 online at Jim's and decided to check it out. I could not have been happier with the non pushy, honest service from both Andy and Kolton. I bought the truck, and I am extremely happy with my purchase. I would recommend these guys to anyone looking to purchase a used car or truck.

Absalon White Jr.

I HIGHLY recommend shopping at Jim’s Motors if you’re looking to buy/finance a vehicle!

I’m currently financing a 2016 Honda CR-V Touring from Jim’s Motors. It only had 55K miles on it, great condition, runs like a champ, cool AC, clean car fax report, no accidents, 1 owner, regularly maintained, etc.

Scott is beyond amazing, and was able to get my monthly rate to $412/mo with 8.90% APR, and the vehicle costs 21K before tax. I have great credit which also helped lower the price.

The only issues it had were minor ones, such as …

1. The paint appeared to have rock scratches on it (But to be fair you practically had to look at it under a microscope to see it)

2. The key fob battery was close to dead, and the button on the key fob to unlock the door was halfway popped out, so it didn’t work (But that was nothing ace hardware couldn’t fix within 5 minutes of my time, and $6 for the batteries)

3. The front engine splash shield was missing the push pins on both sides, so they were dangling on the ground and scraping against my tires whenever I turned left or right (But again it wasn’t anything I couldn’t fix myself by purchasing the push pins from autozone for $12, and it only took 2 minutes of my time)

4. The last minor issue also ended up being the biggest issue. The tire pressure light turned on 5 minutes after leaving the lot, which wasn’t a big deal, so I went to discount tire in my city to get a free tire check, and they immediately told me that all 4 of my tires were bald, and illegal to be sold in those conditions, and unsafe to drive on. I texted Scott at Jim’s motors to tell him about the situation, and Andy gave me a call shortly after to figure out some sort of resolution. Andy offered to have Jim’s Motors pay more than half the cost of all 4 tires while I cover the rest of the cost. The tires were around $750 in total, and I only had to pay $250. Andy also said that I had to get the tires replaced at the discount tire near the dealership, because Jim’s Motors has a relationship with that discount tire, and he didn’t trust the one in my city, which kinda sucked, because I live 1 hour and 20 minutes away from Jim’s Motors and that discount tire, so naturally I had to fill up gas afterwards, but I can’t complain much, because I got a full set of new tires for only $250.

Other than that nearly 2 weeks after purchasing my vehicle, and it still drives great. The reason for 4 stars is simply the balding tires. Had the tires been brand new or at least in solid condition, I would’ve given it 5 stars, because I can overlook minor issues in a used vehicle. I don’t expect a used vehicle to have zero issues, after all it was owned by another person, so of course I would expect something like minor paint damage, interior scuffs, etc.

Overall Scott and his team over at Jim’s Motors were EXCELLENT, and had just as excellent customer service skills. Scott is very kind, upfront, and honest, and isn’t going to sell you something that would hurt your bank, credit score, etc. I don’t think you’ll find better customer service and honesty at any dealership you go to. You can tell that Scott doesn’t want to just sell you cars, he wants to build a relationship with you that’s bonded by trust. Don’t waste your time at any other dealership, ONLY SHOP JIM’S MOTORS!!!

Isaiah Salter

Recently purchased a 2014 Rlx and am very satisfied with the experience.. had an issue with the car a few days after I bought it and took the car back to them. I am Very knowledgeable of Acuras as I’ve owned many before this and when I came to them they did not dismiss my claims/issue and wasted no time taking me down to their mechanic and had me explain the issue directly to the shop. The mechanic they used did not find/solve the issue so they sent my car to a Honda/Acura dealership (no cost to me) and returned it to me with the issue solved and so far so good. Andy and Mike were very professional and honest and would definitely return in the future for another vehicle if I was to get another one.

Jim's Motors

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