Luther Mazda Of Lee's Summit

Larry Favand

As seniors, we'd been considering moving from a car to something a little taller and easier to maneuver entry and exit. After a lot of research, I'd decided that the CX-5 met the bulk of my criteria for an SUV. I'd owned Mazda vehicles before, and I knew them to be well designed, well built and reliable. When we pulled up to Luther's building in Lee's Summit, Mark Lindsay joyfully greeted us at the door and welcomed us inside. He was never pushy or high pressured; instead, he listened to what we had to say and offered the information that we needed. He let us take a new vehicle on a solo test drive, instructing us to stay out as long as we needed to get a good feel for the vehicle. Upon our return, we told Mark that we were also considering a couple of competing vehicles, and he encouraged us to look those over and form our own opinions. I had NEVER had anyone do that before. In my mind, that displayed an air of confidence in his belief that Mazda was among the best of the lot and had nothing to be concerned about in comparison to other brands. I felt the same way. To make a long story shorter, we returned a couple of days later and Mark was able to work between us and the sales manager to finalize a deal that made me happy, and he did so in the least amount of time that I've ever experienced. Without a doubt, Mark helped to make this the most pleasant new car buying experience that I've ever experienced; and, at my age, I've experienced quite a few. Luther's building is very clean and attractive, and spending time there is not at all uncomfortable. And, if you're looking for a new Mazda, talk to Mark. He's your man.

Spencer Hockenbery

This was my first time buying a car from a dealership, and I had a great experience. My previous car, perhaps sensing our impending breakup, completely died less than a mile from Luther. I called my salesman (Sean) to explain that I would be late because I expected to walk the rest of the way, and without hesitation he came to pick me up. I was flustered by the situation  but he helped me settle down and made me feel comfortable.

Despite the fact that I was in perhaps the weakest negotiating position imaginable, with no way home aside from closing a sale, Sean respected my comp research and I was able to bring the already fair price down. They also offered more for the corpse of my car than I could get by scrapping it. Everyone I interacted with was lovely, and while I was offered some up-sells, I never felt overly pressured.

The used 2021 CX-5 I bought is an absolute pleasure to drive and feels far too luxurious for what I paid. Coming from a car that still had a CD player and no screens, the tech upgrade has been absolutely insane; Adaptive Cruise Control is life-changing. I will definitely come back to Luther Mazda the next time I am in the market because Sean and their team made my experience comfortable and fun, and my Mazda has surpassed my expectations.

RIP to my Caddy

KR Wilson

Our experiences at Luther Mazda of Lee's Summit led to a purchase of our new Mazda CX-90!  This is a great dealership group.  Our Product Specialist, Shay, knew the products, all the technology and worked hard to find the SUV that met our criteria, and we purchased! Thank you, Shay!  Shay setup the car tech platform with us, and got us all ready to go and made sure we knew all the features.  There was also entire team behind Shay supporting our multiple test drives and many questions; everyone was great!  Thank you, again Shay!  Shout out to Chris, Shaun, Jesse, and Chuck.  We are thrilled to be part of the Luther Mazda family.  Go see this talented team!

melissa alaiwat

Michael Harris was an amazing personable salesman. In fact this was the second car we purchased from him in less than a month. His customer service was wonderful. My husband said out of all the cars he’s purchased and that’s been quite numerous he is the best he’s dealt with. Doesn’t harass you and is up front and honest and most of all respectful.
Highly recommend and know any other time we are looking for cars in the future we will be sure to deal with Michael! Thank you again for a treat multiple car buying experience.

Chris Rice

My brother and I both purchased cars here.. Jesse was fantastic, after I brought my Carbon Edition 2023, my brother loved it, to get a Cx5 too..
After a few months of working closely with Jesse he finally found the vehicle that he wanted.. (He tried the cx50, nice but too big) similarly his heart was in the cx5 line.. a amazing car, the turbo is likely the next step.. woot woot !!

AAA+ service and the best buying experience vehicle wise I've ever had..
I have suggested it to my co-workers, friends and family when looking up a new car..
Thanks to everyone involved from the sales dept to finance.. Huge kudos all around . Solid job

Luther Mazda Of Lee's Summit

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