Mercedes-benz Of Palm Springs

Kevin L

Hands down one of the smoothest buying experience I’ve ever had. Purchased few BMW’s before and this is my first time buying a merc. DIEGO went ABOVE and BEYOND to help and accommodate everything I needed to close the deal. If you’re ever buying a vehicle in palm springs look for DIEGO. I was in and out of the dealership in less than 2 hrs (usually 4hr+ at other dealership). Thank you again Diego for your excellent customer service and quick initiatives. Looking forward to purchasing more vehicles from you guys in the future! ????

M Young

I've purchased a lot of cars in my lifetime and have since grown accustomed to dreading the typical "dealership experience" but this entire experience blew me away. I live in San Diego, but was introduced to Cody through a mutual friend in Palm Springs. I was looking for an extremely specific spec and had a limited timeline to find it. Cody is a rockstar - he found the perfect build within a single business day and secured a dealer trade. It took me a week to get up to Palm Springs, but as soon as I put eyes on the car, I knew I was taking it home. There really are no words to express how impressed I am. I'm looking forward to working with Cody again to find my wife's next car soon. Lifetime customer, thank you!!

PAUL CELUCH

Emergency Stop feature was not functioning properly.  MB ordered a new steering wheel from Germany and after installation and adjustments, our GLC300 now runs better than ever.  The whole process took 3 days of which a loaner car was provided.  Unexpectedly, it was a very pleasant experience.  Thanks to Jenna for keeping me updated on progress and for getting this done.

Annette Feliciani

Had an amazing experience purchasing my new car from Mercedes Benz of Palm Springs. I worked with Cody Vierra as my sales associate and he made the purchase experience easy and enjoyable. This is the first car I purchased on my own and he made sure he explained every part of the deal and transaction through the leasing.

The facility is beautiful and well maintained and everyone was so nice. I even had to cover a work Zoom call and Cody set me up in a private office to conduct my business.

I will definitely go back for all my service needs and to purchase another new car in the future should the need arrive. And I love my new plug in hybrid GLE450e - so hard to find and they had two for me to choose from!  I highly recommend you visit them and reach out to Cody!

Lew Woods

Great, Service Department, outstanding Customer Service! Traveling through the area from another state I experienced a problem with my car.  I called Mercedes-Benz of Palm Springs and was connected to Margarita in the service department. She listened to my issue and while noting the shop was really busy, she asked me to come down immediately to have my car checked. I arrived at her desk...2 cell phones going, a lit up computer screen and Margarita working like a busy bee with customers.  I thought she was overwhelmed and that it would take forever to get help, let alone even her attention. To my surprise however, she was on it!  She attentively listened to my issue, immediately picked up the phone to talk to a technician and in minutes asked for my key to get things checked out! Ultimately having my issue identified, she got me onto their repair schedule and even better, they completed the repair a few days ahead of the promised completion date! Margarita kept me updated on a regular basis and took the time to double check that everything was repaired! I couldn't be happier!

Mercedes-benz Of Palm Springs

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