Mike Reichenbach Ford

Dustin Helms

My family was headed to the beach this past summer for a camping trip.  While enroute and pulling a camper, we heard a strange noise coming from the engine compartment. After multiple stops and a few Google searches, we concluded it may be the charge air cooler.

Based on what we read, we needed to act fast. We called numerous Ford dealerships, while slowly continuing our travels. As we continued to lose horsepower, we stopped and focused on how to solve this problem and to ensure damage was not done to the engine. Thankfully, the communication between the Ford dealerships in Darlington, Florence, and Myrtle Beach (we contacted all of them) was flawless and it was determined Reichenbach in Florence had the needed part! We slowly headed to Florence.

That was the easy part. Where Reichenbach separated themselves from other companies is how they reacted to the situation. Knowing we had two small kids in the car, we were still hours from our destination and 5 o'clock on a Friday was fast approaching, the team at Reichenbach went to work. Between service, parts and techs it was all hands on deck. From the time we entered the lot to the time we departed; it was roughly 1 hour. The in-stock part was replaced in the parking lot via a tech that was pulled from another job.

We are forever grateful to the TEAM at Mike Reichenbach, and I highly recommend you give them a try.

Ravina Shive

I had such a great experience with my car buying process at Mike Reichenbach Ford Lincoln. The staff were excellent from the beginning of the process and throughout my entire vehicle purchase. I felt their sincerity and care, and it made my car buying experience the most pleasant one that I've ever had! Thank you to Beverly and the whole team at the Mike Reichenbach Ford Lincoln dealership!

Amanda Kelly

The salesman Erick was amazing. Didn’t hassle or push to make a sale. Heard what we wanted and showed us options. Was just going in to look and bought a 2024 Bronco sport. Recommend Erick to everyone who is looking for another vehicle.

Harold Stokes

I have been doing business with you folks since the mid 1960.  I bought my first car used from your dealership. It was a 1967 chevrolet and the rest has been history.  I have no complaints about the Lincoln that I just bought for my  wife.  Thanks

Mike Reichenbach Ford

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