North Houston Mitsubishi

Marvin

Got oil change and engine filter I was out on time , Sal was very polite my first time meeting him today I've spoken with him over the phone . I would like to say not taking anything away from the team you have in place now BUT I miss Alexis smiling face she was the best always looked out for me and my car , Courtesy car when I have to leave my car for a couple of days she did a courtesy check on my other car no charge " hey Marvin just bring it in the warranty had just run out she is the only reason  I purchased another Outlander sport evening being upside down ???? wish she would comeback  pictured is my second Outlander I miss it someone stolen the cat converter so had to  replace with another Outlander with my black one

Melissa Weimar

Jojuan in the service department is amazing! He has helped me several times while I get my car serviced and I really enjoy my experience with him! He is so nice and patient. He always has a smile on his face when he is working and I really appreciate that. He is awesome and deserves great things that come his way (perhaps a raise?) I really love the customer service with Mitsubishi/foundation 45. In the past I have had service men for other dealerships try to up-charge me or say that I needed some random thing done when i bring my car in for an oil change. I have not once had that happen to me since my 2 years of coming here. They are awesome and I trust them with my car!

ChinUp

The general manager, Mike, came out to have a conversation with me and my buddy. Great guy. Juju In service is such a cool guy and was super nice, helpful and polite y'all are lucky to have him. AND my Mother's car was within a month of the end of her warranty and you honored it. (Brand nee transmission - it is so smooth) Amazing. THEN there was the 42 point inspection including a color printout with photos and an estimate for the service. What a nice touch and a great way to keep a customer. Even had a quick wash including tire dressing. Amazing dealership, I'm floored. Thank you so much.

Chastity Johnson

Great customer service. Edwin made this car buying experience so simple and easy. He listened to what I wanted and needed. Got me just that at a price I was comfortable with. I would definitely recommend to anybody. The facility was nice and clean. Staff was incredible and knowledgeable.

The Banks

Juju was great and lead with hospitality. His customer service was great.  Even though the service took an additional day from what was told ...his communication was great and transparent.    He informed me of the additional resources they had as far as transportation goes while the car was being serviced.

There was a white gentleman who wore glasses as well  ...I forgot his name but when he came to explain all the issues wrong with the car.  He did an excellent job of both communicating and actively listening.   I wasn't planning to spend as much as I did for the new used car I bought.  But I was confident in their execution to fix it from what I encountered while being there.

I will be asking for them next time I come back.  Your station definitely earned my business. The 2 gentleman definitely deserves some recognition.   I came in on Monday 2:15pm for service .

North Houston Mitsubishi

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