Volkswagen Of Eau Claire

Ryan Ludy

Had to have my ID4 in for some warranty work today and had a fantastic experience! Dropped off the car this morning, was given a loaner vehicle for the day. When the vehicle was done, I received a text message with a link to a video of the technician explaining exactly what they had done with the vehicle which, I have never seen before but very nice that they did that. Vehicle had also been washed and vacuumed out prior to me picking it up. Overall an excellent experience!

Jacob Drabik

The people that work here are fantastic. Not once was I pressured or hounded into buying a vehicle or upgrading a protection plan. They went well over the extra mile to make sure I could drive off the lot the same day with the vehicle I wanted.

Nathan and Drew were beyond patient and courteous in helping us. Due to my poor planning they had to put in some extra work and they were more than happy to do so.

We will for sure be back!

Notmy Name

Love the experience at Ken vance. I've been going here for the last 3 vehicle purchases now. Always had a great experience with the reps and / or management. Everyone is so knowledgeable. Took a little too long (4+hours), especially when I came pre-approved for financing and just wanted them to match offers given by another dealers' finance representative for an identical car.

Jasmine Bernthal

I purchased a used vehicle from this dealership. It was an easy and great experience. I appreciated the “no pressure” attitude of the entire process. Nathan Trapp was the associate who helped me out. Along with his associates James and Drew. It was the customer service and honesty of the vehicle as well as the post purchase support that I tell everyone who asks about my experience with Ken Vance Volkswagen.

Bailey Bataille

Nathan and James were amazing. I had to trade in my and my father’s vehicles (Tiguan and Passat) for something bigger to fit a wheelchair folded in the back. They helped me find a 2019 Atlas with all of the bells and whistles my Passat had but the spaciousness and then some of the Tiguan. Nathan even went to my father in his short term rehab facility to help with paperwork. They were amazing and keep me updated the whole time!

Volkswagen Of Eau Claire

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